1. Overview
This Privacy Policy explains how Artech Digital LLC (“MindIntake,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our websites and services (the “Service”).
2. Information we collect
A. Information you provide
- Contact information (e.g., name, email, phone, organization details).
- Operational intake data submitted by clinics or their patients, as applicable to your workflow.
B. Information collected automatically
- Usage data (pages viewed, interactions, device/browser type, approximate location from IP).
- Cookies and similar technologies for basic site functionality, analytics, and preferences.
3. How we use information
- Provide and operate the Service.
- Communicate with you (support, updates, scheduling).
- Improve the Service, troubleshoot, and monitor performance.
- Protect against fraud, abuse, and security incidents.
- Comply with legal obligations.
5. HIPAA / PHI considerations
MindIntake is intended as an administrative intake and pre-screening tool. If we process Protected Health Information (“PHI”) on behalf of a HIPAA-covered entity, we do so under appropriate contractual terms (e.g., a Business Associate Agreement) and with safeguards designed to protect that information.
6. Data retention
We retain information for as long as necessary to provide the Service and for legitimate business purposes such as security, compliance, and dispute resolution, unless a longer retention period is required by law.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export your information, and to object or restrict certain processing. To exercise rights, contact us at artur@artech-digital.com.
10. Children’s privacy
The Service is not directed to children under 13 (or under the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
11. Changes to this Policy
We may update this Policy from time to time. The “Last updated” date above indicates the most recent revision.
12. Contact
Questions or requests? Email artur@artech-digital.com.